Little Gem. An Eco-Friendly Boutique Hotel & Spa

Room was clean and spacious, pleasantly decorated. Beds very comfortable, decent pillows. Good and easily adjustable aircon. Pleasant and helpful staff. The airport transfer car was very comfortable. When there was a bit of miscommunication arranging the transport, they were very patient and gracious about it. Breakfast quite tasty but seemed to repeat. Coffee for purchase was good. Good location just outside the old town in a more residential area. Several cafes and restaurants within walking distance, and massages and nail salons in the area are cheaper than in the old town. 20min walk or 3-5min grab to the old town. Grab was very cheap and easy to get. Hotel had free bikes to borrow but we weren't comfortable cycling in Vietnam traffic.

Brand new Hotel which opened in December 23. The service was extraordinarily good! The personal was extremely friendly and forthcoming, always smiling and greeting us warmly. Especially Cici and Zoe made our stay memorable. The room was spacious, very nicely designed and had everything we needed! Housecleaning was extremely thorough. We felt very comfortable during our 5 night stay! The breakfast was very tasty, with a lot of local options but also enough western choices. An idea to make it even better would be a coffee machine for espresso and cappuccino. The location is really close to the old quarter but fortunately a bit calmer. The only a little negative thing were the bikes. Pay attention when choosing one as the brakes of a lot of them don’t work properly! And just for your information: there is construction work on the property next to the hotel which is quite loud. But these things didn’t make our stay any less perfect! It was rounded up by the transfer to the airport by Vinh, who is a safe and very nice driver!

The hotel is nice and new. Excellent service! Breakfast was adequate but not hugely extensive. Free bikes were a great bonus. Location is around 15 minutes walk from old town and an easy bike ride. The pool bar wasn't open yet but the pool was lovely and quiet. I would recommend using Little Gem's transport from the airport and back as the airport taxis quote 350-400k one way anyway. Also you can pay for the transport on credit card at the hotel rather than cash to the taxi drivers.

Very friendly and accommodating staff, nice spa, large modern rooms, great overall atmosphere and a very good price!

Staff were wonderful- Zoe on reception, Mia the manager, Flower in the restaurant and Vinh, our driver, were fantastic. Breakfast was included and was lovely. Beautiful room with lovely bath